Definition | Employee Net Promote Score (eNPS) is a metric used to measure employee satisfaction and loyalty towards their company. It serves as an indicator of how likely an employee is to recommend their company as a place to work. |
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Calculation | eNPS is calculated by subtracting the percentage of employees who are detractors (score of 0-6) from the percentage of employees who are promoters (score of 9-10). |
Unit of Measurement | Percentage |
Function | Core HR |
Method of Estimation | Survey |
Timeframe | Quarterly |
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