Definition | The degree to which communication among individuals and/or teams within the organization is clear, accurate, timely, and relevant. |
---|---|
Calculation | Number of successful communication outcomes divided by the total number of communication attempts. |
Unit of Measurement | Percentage |
Function | Core HR |
Method of Estimation | Survey, feedback forms, interviews. |
Timeframe | Monthly, quarterly or annually. |
Return to the full list of HR KPIs