| Definition | This KPI measures the proportion of employee transactions that are processed and completed using the Employee Self-Service (ESS) system. |
|---|---|
| Calculation | Total number of employee transactions completed using ESS divided by total number of employee transactions |
| Unit of Measurement | percent |
| Function | Manage employee information – HR |
| Method of Estimation | Tracking and recording the number of employee transactions completed using ESS system |
| Timeframe | Monthly |
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