| Definition | This KPI measures the percentage of managers within the HR function who have access to the Manager Self-Service (MSS) system. The MSS system allows managers to view and update employee information. |
|---|---|
| Calculation | Number of managers with access to MSS system / Total number of managers within HR function |
| Unit of Measurement | Percent |
| Function | Manage employee information – HR |
| Method of Estimation | This KPI can be calculated by analyzing the HR system records that track which managers have access to the MSS system. |
| Timeframe | This KPI can be calculated on a monthly or quarterly basis. |
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