Definition This Key Performance Indicator measures the percentage of new hires in operational worker and office staff positions who remain with the company after 12 months of employment.
Calculation Number of operational worker/office staff new hires who remain with the company after 12 months / Total number of operational worker/office staff new hires * 100
Unit of Measurement percent
Function Recruit, source and select employees
Method of Estimation Data is collected by tracking the number of new hires in operational worker and office staff positions and monitoring their retention after 12 months.
Timeframe Measured on an ongoing basis, with data collected and analyzed monthly or quarterly.


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