Definition The proportion of operational workers and office staff within the Human Resources function’s sub-function ‘Develop and counsel employees – HR’ who receive a formal performance review.
Calculation Number of operational workers and office staff receiving a formal performance review divided by the total number of operational workers and office staff within the Human Resources sub-function ‘Develop and counsel employees – HR’, multiplied by 100.
Unit of Measurement percent
Function Develop and counsel employees – HR
Method of Estimation The estimation is based on the HR department’s records of performance review completion for operational workers and office staff.
Timeframe The timeframe for measuring this KPI can be monthly, quarterly, or annually.


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