| Definition | This KPI measures the proportion of personnel costs incurred in the “reward and retain employees” process group in relation to the total cost of performing the process group. |
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| Calculation | Calculate the sum of all personnel costs involved in the “reward and retain employees” process group, divide it by the sum of the total cost of performing the process group, and multiply by 100 to get the percentage value. |
| Unit of Measurement | Percent |
| Function | Reward and retain employees – HR |
| Method of Estimation | Collect the relevant personnel costs and the total cost of performing the process group, calculate the ratio, and estimate the percentage. |
| Timeframe | Typically calculated on a monthly, quarterly, or yearly basis. |
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