| Definition | The level of satisfaction among senior management and executives with the HR services provided by the HR organization |
|---|---|
| Calculation | Number of senior management and executives satisfied with HR services / Total number of senior management and executives surveyed |
| Unit of Measurement | Percent |
| Function | HR organization |
| Method of Estimation | Conducting surveys or interviews to gather feedback from senior management and executives |
| Timeframe | Monthly, Quarterly, or Annually |
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