| Definition | The percentage of total cost associated with the implementation and maintenance of systems used in the HR process group “Reward and retain employees” |
|---|---|
| Calculation | Total systems cost for the “Reward and retain employees” process group divided by the total cost of the “Reward and retain employees” process group, multiplied by 100 |
| Unit of Measurement | percent |
| Function | Reward and retain employees – HR |
| Method of Estimation | Calculation based on actual costs incurred for system implementation and maintenance, divided by the total cost of the process group |
| Timeframe | Measurement can be done on a monthly, quarterly, or annual basis |
Return to the full list of HR KPIs
