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| Definition | This KPI measures the number of employees served by each HR shared services center tier 2 headcount. |
|---|---|
| Calculation | Total number of company employees / HR shared services center tier 2 headcount |
| Unit of Measurement | FTEs |
| Function | HR organization |
| Method of Estimation | Counting the total number of company employees and the number of HR shared services center tier 2 employees. |
| Timeframe | Monthly |
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