Definition This Key Performance Indicator measures the total cost incurred by the Human Resources department in performing the process group of rewarding and retaining employees, relative to every $1000 of revenue generated.
Calculation Total cost to perform the process group “reward and retain employees” divided by the revenue generated, multiplied by 1000.
Unit of Measurement US dollars
Function Reward and retain employees – HR
Method of Estimation The total cost is calculated by summing up all the relevant costs involved in the process group. Revenue is obtained from financial records. The calculation is done on a periodic basis, such as monthly or annually.
Timeframe The KPI is measured over a specified timeframe, such as a month or a year, to assess the efficiency and effectiveness of the process group in terms of cost per revenue.

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