| Definition | This Key Performance Indicator measures the total cost incurred by the Human Resources department in performing the process group of rewarding and retaining employees, relative to every $1000 of revenue generated. |
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| Calculation | Total cost to perform the process group “reward and retain employees” divided by the revenue generated, multiplied by 1000. |
| Unit of Measurement | US dollars |
| Function | Reward and retain employees – HR |
| Method of Estimation | The total cost is calculated by summing up all the relevant costs involved in the process group. Revenue is obtained from financial records. The calculation is done on a periodic basis, such as monthly or annually. |
| Timeframe | The KPI is measured over a specified timeframe, such as a month or a year, to assess the efficiency and effectiveness of the process group in terms of cost per revenue. |
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