Welcome to our extensive list of Human Resources Key Performance Indicators (KPIs). These metrics are crucial for evaluating the effectiveness and efficiency of HR practices within an organization. Whether you’re an HR professional, manager, or executive, understanding these KPIs can provide valuable insights into your workforce’s health and productivity.

Labor Relations Index

A quantitative measure of the quality of employee and labor relations within an organization.

Employee Brand Advocacy

EBA is a measure of employees’ willingness to share their positive experiences and insights regarding their employer’s brand with external stakeholders, and their ability to play an active role in building the brand’s reputation and credibility.

Employee Upskilling Rate

The rate of new skills and knowledge acquisition by employees compared to the total employee population

Employee Growth Rate

The rate at which the number of employees in an organization is increasing over a given period of time.

Employee 360-Degree Feedback Score

Employee 360-Degree Feedback Score is the numerical score given by the employee, employers, colleagues, and subordinates to each other on a predefined set of performance criteria.

HR Technology Adoption Rate

The percentage of HR technologies that are currently being used out of the total HR technologies available in an organization.

HR Budget Variance

The difference between the actual HR expenses and the budgeted HR expenses for a given period.

Work-life Balance Index

The measurement of the level of balance between work and personal life of employees in an organization.

Learning and Development ROI

Learning and Development ROI is a measure of the return on investment that an organization makes on their learning and development activities. It determines how much value the organization is getting out of its learning and development efforts.

Workforce Skills Inventory

The Workforce Skills Inventory is a metric that provides a thorough understanding of the collective skills, experience, and knowledge of an organization’s workforce.

Payroll Error Rate

The percentage of errors in employee salary payments and deductions over a defined period.

Employee Recognition Rate

The percentage of employees who have received some form of recognition from their employer (e.g. praise, reward, promotion, etc.) during a certain period of time.

Gender Pay Gap

The difference between the average hourly earnings of male and female employees expressed as a percentage of the average male earnings.

Benefits Utilization Rate

Benefits Utilization Rate (BUR) is the percentage of employees who opt into company-provided benefits compared to the total number of employees eligible for those benefits.

Employee Lifetime Value

The predicted total net value that an employee will bring to the organization over the entire duration of their employment.

Employee Churn Rate

The percentage rate at which an organization’s employees leave during a given period of time.

First-year Retention Rate

The percentage of employees who remain employed at the company for at least one year after their date of hire.

Average Tenure

The average length of time that employees have worked for the organization.

Voluntary Turnover Rate

The percentage of employees who have left the company at their own will during a certain period of time.

Employee Net Promoter Score (eNPS)

Employee Net Promote Score (eNPS) is a metric used to measure employee satisfaction and loyalty towards their company. It serves as an indicator of how likely an employee is to recommend their company as a place to work.

Overtime Rate

The ratio of overtime hours worked to the total hours worked in a pay period.

Absenteeism Rate

The percentage of employees who are absent from work, regardless of the reason, relative to the total number of employees.

Employee Retention Rate

Employee retention rate measures the percentage of employees who remain with the company over a specified period of time.

Training Effectiveness

A metric used to evaluate the effectiveness of training programs on employee performance and their capacity to meet set goals and objectives.

Time to Fill

Time taken from opening a job requisition to filling the position

Employee Engagement

Employee engagement is the level of commitment and emotional connection that employees have with their organization, job duties, colleagues, and the company’s goals and values.

Turnover Rate

Turnover rate is the percentage of employees leaving the company within a specified time period.

Internal cost to perform learning administration activities per $1000 revenue

This KPI measures the cost of performing learning administration activities (such as training programs, workshops, and certifications) relative to the revenue generated. It helps assess the efficiency and effectiveness of the learning administration process in relation to the revenue generated by the organization.

Total budget for the HR function per $1000 revenue

This KPI measures the total budget allocated for the HR function as a percentage of the organization’s revenue. It indicates the amount of resources dedicated to managing human resources in relation to the overall financial performance of the company.

Total business entity personnel cost per $1000 revenue

This KPI measures the total cost of personnel (including salaries, benefits, and related expenses) for the HR organization as a percentage of revenue generated by the business entity. It indicates the efficiency and cost-effectiveness of the HR department.

Number of learning days per employee

This Key Performance Indicator measures the average number of days spent on training and development activities by each employee within the Human Resources department.